MatStudio ("MatStudio," "we," "us," or "our") respects your privacy and is committed to protecting personal information that you provide to us.
This Privacy Policy explains how we may collect, use, store, and protect personal information when you visit our website, contact us, or purchase our services.
This Privacy Policy is issued in accordance with the Data Protection Act, 2021 (Act No. 45 of 2021) of Belize, and describes the lawful basis on which MatStudio processes personal information, which will generally be your consent, the performance of a contract with you, or MatStudio's legitimate business interests.
1. Information We Collect
Depending on how you interact with MatStudio, we may collect information such as:
Contact Information
- Name
- Business name
- Email address
- Telephone number
- Mailing or business address
Project Information
- Information about your business;
- Website requirements;
- Design preferences;
- Branding information;
- Project specifications;
- Content and files provided to us;
- Website login or hosting information where necessary; and
- Other information necessary to provide our services.
Automation and Integration Information
- Connected platform or account information where reasonably necessary;
- Workflow instructions, triggers, actions, field mappings, and integration settings;
- Information submitted through forms or transferred between connected systems when reasonably necessary to configure, test, operate, or troubleshoot an agreed automation;
- Client, lead, customer, appointment, or other business information that the Client authorizes MatStudio to process through an agreed automation; and
- API keys, access tokens, login credentials, or other connection information where necessary and expressly authorized by the Client.
Payment Information
Payments may be processed through third-party payment providers.
MatStudio may receive information necessary to confirm and manage payments, but we generally do not directly store complete payment card information unless specifically required and lawfully permitted.
Payment providers may process your information according to their own privacy policies.
Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website.
This may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages visited;
- Approximate geographic information;
- Referral information;
- Date and time of visits; and
- Website usage information.
2. How We Use Information
MatStudio may use personal information to:
- Respond to inquiries;
- Prepare quotations and proposals;
- Communicate with clients;
- Provide web design, development, and graphic design services;
- Process and manage payments;
- Complete projects;
- Provide customer support;
- Manage client accounts;
- Improve our website and services;
- Prevent fraud or misuse;
- Maintain business records;
- Configure, test, maintain, and troubleshoot approved automation workflows and integrations;
- Transfer information between connected systems as authorized by the Client and reasonably necessary to provide the agreed automation services;
- Comply with applicable legal obligations; and
- Protect our rights and property.
3. Project Information
Information provided to MatStudio for the purpose of completing a project may be stored for as long as reasonably necessary for business, administrative, legal, accounting, or recordkeeping purposes.
MatStudio will not intentionally use confidential Client information for purposes unrelated to providing or managing services without appropriate permission, except where required or permitted by law.
4. Sharing Information
MatStudio does not sell personal information.
We may share information with trusted third parties when reasonably necessary to operate our business or provide services.
These may include:
- Payment processors;
- Website hosting providers;
- Domain providers;
- Software providers;
- Cloud storage providers;
- Analytics providers;
- Communication platforms;
- Automation and integration platforms;
- CRM, scheduling, email, messaging, or other connected service providers where required for an agreed workflow;
- Professional advisers;
- Legal or governmental authorities where required by law; and
- Other service providers necessary to complete a Client's project.
Where an agreed automation connects two or more systems, MatStudio may process or transmit Client-authorized information between those systems only as reasonably necessary to configure, test, operate, maintain, or troubleshoot the agreed workflow.
The Client is responsible for ensuring that it has an appropriate lawful basis, authority, and any required notices or consents for personal information that the Client provides to MatStudio or authorizes MatStudio to process through connected systems.
Third parties may have their own privacy policies and terms.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Operate the website;
- Remember preferences;
- Understand website usage;
- Improve website performance;
- Analyze traffic; or
- Support marketing functionality where applicable.
The specific cookies used by MatStudio may change as website services and technologies change.
Where required by applicable law, MatStudio will provide appropriate notice or obtain consent for applicable cookies and tracking technologies.
6. Third-Party Websites
The MatStudio website may contain links to third-party websites, platforms, or services.
MatStudio is not responsible for the privacy practices, content, security, or policies of third-party websites.
Users should review the privacy policies of third-party websites before providing personal information.
7. Data Security
MatStudio takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
MatStudio therefore cannot guarantee absolute security of information transmitted or stored electronically.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, MatStudio will notify the Data Protection Commissioner and affected individuals without undue delay and, where feasible, within 72 hours of becoming aware of the breach, in accordance with the Data Protection Act, 2021.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, contractual, accounting, legal, dispute-resolution, and recordkeeping purposes.
The appropriate retention period may vary depending on the type of information and the circumstances under which it was collected.
As a general benchmark, project and financial records are retained for a minimum of seven (7) years to meet tax, accounting, and legal recordkeeping obligations under Belizean law, unless a longer period is required by applicable law or a legitimate business need.
9. International Clients
MatStudio serves clients in Belize and internationally.
As a result, personal information may be processed or stored using service providers located in countries other than the country in which a Client resides.
Where applicable, MatStudio will take reasonable steps to handle personal information in accordance with applicable legal requirements.
10. Children's Privacy
MatStudio's services are intended for businesses and general users and are not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children for purposes unrelated to providing lawful services.
If you believe that a child has provided personal information to MatStudio without appropriate authorization, please contact us.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of certain information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent; and
- Request information about how your personal information is handled.
These rights may be subject to legal limitations and exceptions.
MatStudio will acknowledge and respond to a verified privacy-related request within thirty (30) days, or such other period permitted under the Data Protection Act, 2021. You also have the right to lodge a complaint with the Data Protection Commissioner of Belize.
To make a privacy-related request, contact MatStudio using the contact information below.
12. Business Communications
If you contact MatStudio, we may retain correspondence and contact information as reasonably necessary to respond to your inquiry, manage a project, maintain records, or provide services.
Marketing communications, where used, should provide an appropriate method for opting out where required by applicable law.
13. Changes to This Privacy Policy
MatStudio may update this Privacy Policy periodically.
Changes will be posted on this page with an updated "Last Updated" date.
14. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
MatStudio
Belize & International
Email: matstudioco.bz@gmail.com
Website: matstudioco.com / matstudioco.com
MATSTUDIO